Mahalo for Reading our Policies


Terms of Service:

  • By purchasing a Paradise Palette ticket or tickets you agree that you and all members of your party are of legal drinking age (21 or older). 
  • IF a guest arrives who is under 21 years of age, they will be refused service and their ticket will not be refunded.
  • We reserve the right to refuse service to anyone.

Return Policy:

  • The purchase of Paradise Palette tickets are non-refundable and there are no refunds for unused or partially used tickets.  Should you need to reschedule your ticket, we must receive a notice via email a minimum of 24-hours from the start time of the event with your order # and quanitity of tickets that need to be rescheduled OR your ticket will be considered unused. Please contact us as soon as possible at should you need to reschedule. 

Privacy Policy:

  • By using our website and/or purchasing a ticket to a Paradise Palette event you give Paradise Palette the permission to collect your name and email for the purpose of contacting you.
  • Your information will not be shared externally.
  • By attending a Paradise Palette event you agree to allow us to use your image or likeness in a photo that may appear on our website or social media sites.


Private Parties & Corporate Events:

  • Private Parties & Corporate Events are a flat rate of $825 for 15 guests or less. Unused guest spaces can not be transferred or used towards future public or private events and are considered invalid if not used during the scheduled event.
  • The requested date is not locked down nor secured until the full payment for 15 guests is received.
  • The full deposit must be received 7 days prior to the date of the event. If the event is cancelled less than 7 days before the event, the deposit will not be refunded. If the event is cancelled more than 7 days prior to the date of the event, then the event can be rescheduled to a later date. All dates are subject to availability.